Answered By: Reference and Research Desk Last Updated: Feb 20, 2019 Views: 14
If you lost or damaged an item owned by the SMU library, contact the Circulation desk as soon as possible either in person, by phone at 902-420-5188, or by email at firstname.lastname@example.org.
If you are already seeing a fee for a lost book on your library account, the replacement cost for a lost item plus a $20 processing fee per item is automatically applied to your library account after the third overdue notice is sent.
If you lost or damaged an item owned by another Novanet library, contact that library directly as their policy/procedure may vary from our own. Here is a list of each library's contact information.